Terms of use
Effective date: July 22, 2026
These terms explain the rules for using SSA Directory. By using the site you agree to them. If you do not agree, please do not use the site. We write them in plain language on purpose.
Who we are
SSA Directory is an independent directory of Social Security field offices. It is operated by INSURASAFE LLC. We are not affiliated with, endorsed by, or connected to the Social Security Administration or any government agency. This site is not a government website.
The accuracy of office information
Our office listings are built from the Social Security Administration's published data. Each listing shows the date we last verified it. We work to keep the data current, but we provide it as-is, and offices can change their address, phone, hours, or services at any time without telling us.
Always confirm the details with the Social Security Administration before you visit an office. We are not responsible for anything you lose by relying on a listing, including a wasted trip, and we are not responsible for changes the Social Security Administration makes to its own offices or data.
This is information, not advice
Everything on this site is general information. It is not legal, financial, tax, or benefits advice, and you should not treat it as advice for your own situation. Using the site does not create a professional relationship between you and SSA Directory. For advice about your own case, talk to a qualified professional or the Social Security Administration.
About the advisors we list
Some offices show a listing for a local advisor. These advisors are independent licensed professionals. They are not employees or agents of SSA Directory, and they are not connected to the Social Security Administration. SSA Directory may receive a fee for a listing.
Each advisor is solely responsible for their own advice and services. When we introduce you to an advisor, that is not a promise or endorsement of any result. You decide whether to work with them.
The appointment checklist
If you use our checklist journey, we send the appointment checklist to the email you give us, and with your consent we may also follow up by text or email. We connect you with a local advisor only if you ask us to. You can read more in our privacy policy.
Acceptable use
Please use the site for its intended purpose. Do not scrape, copy, or harvest the site's data in bulk. Do not use the site for any unlawful purpose. Do not try to break, overload, or interfere with the site or the systems that run it.
Our content and marks
The content on this site, including our text, listings as compiled, articles, and the SSA Directory name and logo, belongs to us or our licensors and is protected by law. You may not reuse our name or logo, or reproduce our content in bulk, without our permission. You may of course link to our pages.
Links to other sites
We link to other websites, such as ssa.gov and medicare.gov, to help you. Those sites are not under our control, and we are not responsible for their content or their privacy practices. A link is not an endorsement.
No warranties
We provide the site as-is and as-available, without warranties of any kind. We do not promise that the site will always be accurate, complete, current, or free of errors or interruptions. Your use of the site is at your own risk.
Limits on our liability
To the fullest extent the law allows, SSA Directory and INSURASAFE LLC are not liable for any indirect, incidental, or consequential loss that comes from using the site or relying on its content. This includes a wasted trip to an office or a decision you made based on the site.
The law that governs these terms
These terms are governed by the laws of the State of Kansas, without regard to its conflict-of-laws rules.
Changes to these terms
We may update these terms from time to time. When we do, we will change the effective date at the top of this page. If you keep using the site after a change, you agree to the updated terms.
How to reach us
Questions about these terms? Email us at help@ssadirectory.com. You can also learn more about this directory.