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Carbondale Social Security office

Information verified on July 21, 2026.

Address
250 W Cherry St, Rm 104, Carbondale, IL 62901
County
Jackson
Phone
877-714-0377
Hours
Monday
9:00 AM to 4:00 PM
Tuesday
9:00 AM to 4:00 PM
Wednesday
9:00 AM to 4:00 PM
Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM to 4:00 PM
Last verified
July 21, 2026

The Carbondale office is one of 47 Social Security field offices in Illinois, serving Jackson, home to about 8,800 people 65 and older. The nearest other office is in West Frankfort, about 19 miles away. The average monthly Social Security benefit in Jackson is about $1,558.

This office is open weekdays, 9:00 AM to 4:00 PM. The Social Security Administration recommends scheduling an appointment before you visit, which you can do at ssa.gov.

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Map showing the location of the Social Security office in Carbondale, IL
Average monthly Social Security benefit in this county
$1,558
Social Security beneficiaries in this county
10,700
Residents 65 and older in this county
8,778

Nearest other office: West Frankfort, IL (19 miles)

This office is the closest Social Security office for zip codes 62901, 62903, 62902, 62915, 62924, 62966, 62949, 62918, 62958, 62921, 62975, 62920, and 26 more.

Services and appointments

We do not have the services or appointment policy for this office yet. You can confirm both with the Social Security Administration at ssa.gov or by calling the office.

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