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West Frankfort Social Security office

Information verified on July 21, 2026.

Address
1005 Factory Outlet Dr, West Frankfort, IL 62896
County
Franklin
Hours
Monday
9:00 AM to 4:00 PM
Tuesday
9:00 AM to 4:00 PM
Wednesday
9:00 AM to 4:00 PM
Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM to 4:00 PM
Last verified
July 21, 2026

The West Frankfort office is one of 47 Social Security field offices in Illinois, serving Franklin, home to about 7,800 people 65 and older. The nearest other office is in Carbondale, about 19 miles away. The average monthly Social Security benefit in Franklin is about $1,649.

This office is open weekdays, 9:00 AM to 4:00 PM. The Social Security Administration recommends scheduling an appointment before you visit, which you can do at ssa.gov.

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Map showing the location of the Social Security office in West Frankfort, IL
Average monthly Social Security benefit in this county
$1,649
Social Security beneficiaries in this county
10,280
Residents 65 and older in this county
7,835

Nearest other office: Carbondale, IL (19 miles)

This office is the closest Social Security office for zip codes 62874, 62896, 62841, 62951, 62999, 62819, 62840, 62948, 62856, 62812, 62822, 62983, and 13 more.

Services and appointments

We do not have the services or appointment policy for this office yet. You can confirm both with the Social Security Administration at ssa.gov or by calling the office.

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